Smart Web Concepts Client Testimonials

"We have been with Smart Web for about 4 years now. In our time with Smart Web we have had nothing but the best customer service possible. The support team and sales team have catered to us in a manner not seen with today's companies. Their individual approach to help meet our needs are second to none. We will continue to use them and would recommend them with no hesitation. Thank You SmartWeb for everything!!!"

-Imran Rahim

"I receive emails with each call recording attached so I can monitor them. I've been able to save a number of deals where customers were annoyed by the way a salesman handled the phone call, but were calmed down when I call them back and said, "As indicated, we monitor calls for quality assurance and I noticed that X, Y or Z happened and would like to apologize. Our sales manager will be calling you soon..." I make sure that I forward each questionable call to the owner as well as the sales manager. This has greatly improved our sales training and has resulted in better call handling. Thank You!"

-Donny Pauling

"I am extremely pleased with the functionality and results of my Smart Web Concepts website. My Internet leads and sales increased almost immediately. Now I can focus on sales and current events."

-Mike Macaulay

"What can I say about DealerChat? Best money spent for those who want to be on top! If you want to see more ups than what you see walking in the door take a good look at your website and with this chat tool you can now proactively and passively engage them!

1. We at Maita have seen increases in parts, service and sales.
2. Has given us great reporting to build great SEO and SEM strategies.
3. Has given us unbelievable data in regards to improving our websites and where to place things based on where the customer goes!
"Right Message Right Time"
4. The ability to see the customer real-time and proactively engage the customer with the right message at the right time.
5. From a corporate standpoint we can see everything real-time daily on all our sites!
Bottom line it's the best multi-level chat tool on the market, and has dramatically changed the way we do business!"

-Chuck Baccarella

"Having in house control over our website has allowed us to transcend the generic, cookie cutter website look & personalize ours. Also, being able to show pictures of our actual inventory has been a great selling tool and it's been very easy for me to maintain."

-Brian Manning

"We went from a 12 car a month average to a 43 car a month average in our Internet department thanks to the follow up system provided by the Smart Web Concepts CRM and our internet systems that we have in place."

-Todd Stamps